Privacy statement Stichting Kinderopvang Huizen
Privacy statement according to the General Data Protection Regulation Act
Kinderopvang Huizen records and processes personal information for the purpose of providing child care services. In doing so, it carefully handles the personal data of its (potential) clients (parents and children). Where data of children are processed only with the consent of the parent/guardian. In doing so, we comply with the General Data Protection Regulation Act. In this privacy statement, we would like to explain how we handle all personal data.
Why are personal data collected and processed?
Kinderopvang Huizen records and processes personal information for the purpose of providing child care services such as:
- processing enrollments;
- formatting contracts;
- Prepare child trunk cards for the site;
- intake interviews for child placement;
- attendance records;
- observation lists;
- financial administration;
- use parent portal;
- send newsletter to customers;
- Conduct customer satisfaction surveys.
In addition, we have a legal obligation to process certain data and also forward it to other parties, such as the tax authorities.
We process data about you or your child for the performance of the childcare agreement and/or to fulfill our legal obligations. We will only process data that does not comply with this with your explicit consent. If you have granted consent, this consent may be withdrawn or modified at any time (withdrawal or modification of consent on already published visual material after consent, does not apply).
What personal data is collected?
We process the following data from our clients (parents and children) as part of our services:
- Contact and identification data, such as: name, address, place of residence, telephone number(s), e- mail addresses, date of birth and gender;
- BSN numbers;
- Account numbers/financial data;
- Child health data;
- Childcare days
- Reception location(s) child;
- Child medication statement;
- Child independence statement;
- Report parent interviews;
- Reporting Reporting Code;
- Child observations;
- Photos.
Who has access to the data?
Only those who, to the extent necessary in view of the performance of their duties.
Third parties
In certain cases, we receive or share data from and with third parties. When we transmit data, it is only data strictly necessary for the performance of the assignment/contract or its duties. We ensure that third parties handle your data properly. The parties we work with may change, but are notably:
- Tax Office; for the purpose of Child Care Supplement;
- GGD, Municipality, Bureau of Youth Services; as part of their monitoring role;
- The consultation office; they inform us, for example, about a so-called Early Childhood Education (VE) indication;
- Other child care organizations; if a child comes over from another child care organization, a transfer is made from the previous child care organization, with parental consent;
- Schools; once children turn 4, with parental consent, a transfer is written for the elementary school;
- External administrator of our customer data administration;
- Cooperation party for customer satisfaction surveys; for sending our customer satisfaction surveys we cooperate with an external party. They receive the email address + care location for each child for the purpose of sending and analyzing the survey;
- Collection agency when payments are not made.
Personal data may be provided to third parties without consent to the extent for this purpose:
- a legal basis is present (for example, in the context of Child Care Supplement);
- if that is permissible given the purpose for which the data was collected and the data subject has reasonable knowledge that disclosure may occur;
- on the grounds of an urgent and weighty reason, provided that the privacy of the registrant(s) is not disproportionately affected thereby.
In other cases, data will be provided to third parties only if consent is given.
Security
Kinderopvang Huizen takes appropriate technical and organizational security measures to prevent personal data from being damaged, lost or processed unlawfully. This takes into account the state of the art and the cost of implementation so that we guarantee an appropriate level of security, given the risks involved in the processing and the nature of the data to be protected.
All employees of Kinderopvang Huizen are required to handle (privacy-sensitive) client data with care and have a duty of confidentiality. This obligation applies even after termination of the service or employment contract.
In addition, the following internal measures, among others, apply:
- Security of our website and intranet;
- Password protection of our computers and tablets;
- Processor agreements with our suppliers/managers setting out the rules regarding the management/processing of personal data;
- Data on paper are stored locked away.
Data retention period
Kinderopvang Huizen does not store data longer than necessary for the purpose for which it is processed, unless longer storage of the data is required by laws and regulations. When data are kept longer, they are anonymized.
Duty to report data breaches
In the unlikely event of a data breach, Kinderopvang Huizen uses its data breach notification procedure.
Access, review and modification of data
Parents have the right to inspect their own or the child’s personal data at any time. The data can also be changed or deleted at the initiative of the parents. Parents also have the right to transfer personal data.
Cookies
Kinderopvang Huizen uses cookies on its website to analyze and improve the use of the website. The cookies used are:
Necessary cookies
These are cookies that are necessary for the website to function properly and cannot be disabled. From the browser, these cookies can be blocked, but then some parts of the website may no longer work. These cookies do not contain information that can be directly linked to individuals.
We use analytical cookies to keep improving the website. We look at what visitors do on the website and can use this to find out which pages are most popular and which are not. All information these cookies collect is anonymized.
Questions and complaints
If you have a question or complaint regarding our handling of your data, please let us know by sending us an e-mail message(klantcontact@kinderopvanghuizen.nl). You also have the right to file a complaint with the national supervisory authority, the Personal Data Authority.